How to Get Help Need help with your Internet service? We're here to assist you. Our technical support representatives are prepared to cover issues directly related to our service, such as not getting an answer when you try to connect, being unable to use the Internet once you are connected, and so on. Internet support is provided at no cost to wk.net customers. We work hard to resolve these issues to your satisfaction. Our ability to assist you when you use other software to connect to our service is necessarily limited, and we appreciate your understanding that we cannot support all available Internet software. Obtaining Support Via E-Mail
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